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Results for acquisitive crimes

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Author: London Assembly. Police and Crime Committee

Title: Tightening the net: The Metropolitan Police Service's response to online theft and fraud

Summary: The internet is changing the nature of crime -- The internet has revolutionised the way that we live our lives. But it has also changed the way that criminals operate: increasingly, there is a cyberdimension to almost all types of crime. Our investigation focused on how the internet has enabled criminals to commit acquisitive crimes - those that involve taking goods or money from a victim - in different ways. We found that, while crimes such as burglary are falling, a whole new collection of online crimes have emerged. One crime in particular has been transformed by the internet: fraud. Around 70 per cent of frauds are now "cyber-enabled" and the internet provides an opportunity for fraudsters to expand their activities on a huge scale. Unlike in the past, fraudsters can target large numbers of victims, often at next to no cost. The types of online scams are wide-ranging. Cyber-criminals tailor frauds to the individual; as one expert told us, we are all at risk. We do not know enough about the perpetrators of online crime. What is clear is that cyber-criminals do not fit into a typical mould. Organised crime groups are responsible for an element of online crime in London. But - in addition to these groups - many local, known criminals have expanded their day-to-day criminal activities into London's cyberspace. Computer literacy is no barrier to becoming a cyber-criminal - in fact, you need no more skill than to be able to log on. This, combined with a lower personal risk of being caught, makes online crime appealing to another, perhaps less expected, group of perpetrators: those new to crime. Committing crime using the internet offers anonymity - many would not commit a similar crime if it involved face-to-face contact with the victim. Like the perpetrators of online crime, its victims no longer fit into a typical group or category. Our research found that victims came from different ethnic groups, social grades and areas of London. We also found that becoming a victim of an online crime can be just as distressing as if it were a traditional crime, even when there has been no financial loss. Even the mere thought that someone had impersonated or tricked them can cause a great deal of stress for the victim. A greater understanding and sensitivity to victims' experiences will be an essential part of the police's response to online crime. We do not know the extent of online theft and fraud Crime statistics should help us to measure the extent - and the trend - of online crime. The Office for National Statistics (ONS) uses two headline measures for trends in total crime over time: police-recorded crime and the Crime Survey for England and Wales. Both sets of data tell a similar story crime in England and Wales has fallen sharply in the last decade. But both measures contain flaws, not least that they are failing to capture a range of crimes committed using the internet. Many online crimes will not appear in police-recorded statistics because often victims choose not to report crimes to the police in the first place. This may be because victims feel embarrassed at being tricked by a fraudster or that there is little the police can do to catch the perpetrator. Due to the hidden nature of many online frauds, often victims cannot report the offence immediately because they are unaware that it has been committed against them in the first place. The Crime Survey for England and Wales is not capturing trends in online crime either. It has failed to keep up as the public's experience of victimisation has evolved: the survey does not currently ask respondents about a range of crimes committed using the internet and excludes many crimes, such as fraud, from its headline results. The effect of this omission on the overall level of crime that the survey measures is significant. In light of the current limitations with both police-recorded crime and the Crime Survey, we commissioned our own victimisation survey to better understand the extent of online crime in London. Our findings paint an alarming picture of the balance between old and new crimes. Among the 1,004 Londoners we surveyed, we found that a higher proportion had been a victim of an online crime than of a more traditional form of property crime. Perceptions differ too: higher proportions of respondents felt online crimes have increased in recent years relative to traditional crimes. And respondents were also more worried about online crimes than they were traditional crimes. The police should reflect on our results as it develops its approach to online crime. The police service has been slow to respond to the emergence of online crime The police are behind the curve when it comes to tackling online crime. The research base for policing the cyber-threat is not as well developed as in other areas of policing and, in some cases, there is a lack of appetite among police forces and officers to tackle offences such as cyber-fraud, often not seen as exciting crimes to investigate. In order to improve the police service's response, the Government changed the system for reporting fraud. Action Fraud - the UK's national reporting centre for fraud and internet crime - has had a number of successes, such as improving the level of crime reporting and the ways in which positive outcomes are sought for victims. But, while the new system represents an improvement on that which preceded it, one problem stands out: there is still a need to raise awareness among the public - and even among parts of the police - about Action Fraud. To increase reporting of crime in London, the Mayor, MOPAC and the Met should all work with the City of London Police to help to raise awareness about online crime and the role of Action Fraud. Better co-operation between the police and other organisations is needed as well. The police service has claimed that banks and others do not routinely report offences because they do not wish to reveal how vulnerable they are. Some have argued that these and other organisations should be encouraged or even compelled to share fraud data with law enforcement agencies. MOPAC and the Met have started to take the problem seriously The Mayor's Office for Policing and Crime (MOPAC) recognises that online crime is a significant problem in London. So far, MOPAC's approach has focused mainly on online crimes against businesses. This is important: some small businesses are particularly vulnerable. But MOPAC must not let the Met lose focus on individual victims of online crime. And, to help the Met to avoid viewing cyber-crime in isolation, all MOPAC's future strategies should directly address pertinent internet risks, something missing in its recently published Hate Crime Reduction Strategy for London. Like MOPAC, the Met is also aware of the difficulty in tackling online crime. It has created a new Fraud and Linked Crime Online (FALCON) command, with substantially increased resources, to reduce the harm caused by fraud and cyber-criminals in London. Given the potential scale of online crime, FALCON must make choices to meet this objective and secure the best value for money from its resources. Since many online crimes do not align with policing, national or international boundaries, enforcing the law can be difficult. As the FALCON command matures, it needs to develop its methods for disrupting criminals and preventing crimes from happening in the first place. It must also build a workforce with the right balance between police officers and civilian staff: piling in loads of uniformed officers is not the way to deal with online fraud. One of the reasons that many victims of online crime do not report the offence to the police is that they do not think the police will do anything about it. In order to show that they are taking online crime seriously, MOPAC and the Met need to demonstrate that they are making a difference. Measuring the level of online victimisation through prevalence surveys is perhaps the most effective way of doing that. We ask that MOPAC collects data in its future surveys and publishes the results on a regular basis. The Met faces challenges in the future The Met's decision to establish a new command to tackle fraud and online crime clearly demonstrates that it is taking these threats seriously. But this approach is not without risks. We are concerned that the FALCON command might become siloed from the rest of the Met. Given that that there is increasingly a cyber-dimension to almost all crimes, the Met needs to ensure that all of its officers and staff are as comfortable policing London's cyberspace as they are London's streets; it must not be left to specialists alone. Both inside and outside of the FALCON command, the Met needs to determine what skills and training its workforce needs to tackle the challenge of online crime. Aside from formal training, we heard that the Xbox and PlayStation generation of police officers are already well prepared to fight online crime. The Met should tap into this resource which is already among its ranks.

Details: London: The Assembly, 2015. 58p.

Source: Internet Resource: Accessed February 8, 2018 at: https://www.london.gov.uk/sites/default/files/Tightening%20the%20net_0.pdf

Year: 2015

Country: United Kingdom

URL: https://www.london.gov.uk/sites/default/files/Tightening%20the%20net_0.pdf

Shelf Number: 149034

Keywords:
Acquisitive Crimes
Computer Crime
Cybercrime
Fraud
Internet Crime
Online Victimization
Property Crime
Theft