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Results for islamic state (isis)

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Author: Berger, J.M.

Title: The ISIS Twitter Census: Defining and describing the population of ISIS supporters on Twitter

Summary: The Islamic State, known as ISIS or ISIL, has exploited social media, most notoriously Twitter, to send its propaganda and messaging out to the world and to draw in people vulnerable to radicalization. By virtue of its large number of supporters and highly organized tactics, ISIS has been able to exert an outsized impact on how the world perceives it, by disseminating images of graphic violence (including the beheading of Western journalists and aid workers and more recently, the immolation of a Jordanian air force pilot), while using social media to attract new recruits and inspire lone actor attacks. Although much ink has been spilled on the topic of ISIS activity on Twitter, very basic questions remain unanswered, including such fundamental issues as how many Twitter users support ISIS, who they are, and how many of those supporters take part in its highly organized online activities. Previous efforts to answer these questions have relied on very small segments of the overall ISIS social network. Because of the small, cellular nature of that network, the examination of particular subsets such as foreign fighters in relatively small numbers, may create misleading conclusions. The information vacuum extends to - and is particularly acute within - the sometimes heated discussion of how the West should respond to this online campaign. While there are legitimate debates about the bounds of free speech and the complex relationship between private companies and the public interest, some have argued against suspending terrorist social media accounts on the basis that suspensions are not effective at impeding extremist activity online. These arguments that are usually predicated on very small samples of potentially misleading data, when data is proffered at all. We set out to answer some of these important questions using innovative techniques to create a large, representative sample of accounts that can be clearly defined as ISIS supporters, and to attempt to define the boundaries of ISIS's online social network. The goals of the project included: - Create a demographic snapshot of ISIS supporters on Twitter using a very large and accurate sample of accounts (addressed in sections 1 and 2 of this paper). - Outline a methodology for discovering and defining relevant accounts, to serve as a basis for future research using consistent comparison data (section 3). - Create preliminary data and a path to further investigate ISIS-supporting accounts suspended by Twitter and the effects of suspensions (section 2.5). Our findings, based on a sample of 20,000 ISIS supporter accounts, include: - From September through December 2014, we estimate that at least 46,000 Twitter accounts were used by ISIS supporters, although not all of them were active at the same time. - The 46,000 figure is our most conservative estimate for this time frame. Our maximum estimate is in the neighborhood of 70,000 accounts; however, we believe the truth is closer to the low end of the range (sections 1.1, 3.5, 3.6, 3.8). - Typical ISIS supporters were located within the organization's territories in Syria and Iraq, as well as in regions contested by ISIS. Hundreds of ISIS-supporting accounts sent tweets with location metadata embedded (section 1.4). - Almost one in five ISIS supporters selected English as their primary language when using Twitter. Three quarters selected Arabic (section 1.5). - ISIS-supporting accounts had an average of about 1,000 followers each, considerably higher than an ordinary Twitter user. ISIS-supporting accounts were also considerably more active than non-supporting users (section 2). - Much of ISIS's social media success can be attributed to a relatively small group of hyperactive users, numbering between 500 and 2,000 accounts, which tweet in concentrated bursts of high volume (section 2.1). - A minimum of 1,000 ISIS-supporting accounts were suspended between September and December 2014, and we saw evidence of potentially thousands more. Accounts that tweeted most often and had the most followers were most likely to be suspended (section 2.5.1). - At the time our data collection launched in September 2014, Twitter began to suspend large numbers of ISIS-supporting accounts. While this prevented us from creating a pre-suspension dataset, we were able to gather information on how the removal of accounts affected the overall network (section 2.5.4). - Account suspensions do have concrete effects in limiting the reach and scope of ISIS activities on social media. They do not, at the current level of implementation, eliminate those activities, and cannot be expected to do this. Some critics argue suspensions are ineffective because ISIS propaganda is still available on Twitter. Any balanced evaluation of current levels of suspension activity clearly demonstrates that total interdiction is not the goal. The qualitative debate is over how suspensions affect the performance of the network and whether a different level of pressure might produce a different result (sections 2.5, 4.2). While it is possible to target suspensions in a manner that would be far more devastating to ISIS networks, we do not advise such an approach for several reasons (sections 4.1 and 4.3). - The process of suspension does create certain new risks. Most importantly, while suspensions appear to have created obstacles to supporters joining ISIS's social network, they also isolate ISIS supporters online. This could increase the speed and intensity of radicalization for those who do manage to enter the network, and hinder organic social pressures that could lead to deradicalization (section 4.3). - Further study is required to evaluate the unintended consequences of suspension campaigns and their attendant trade-offs. Fundamentally, tampering with social networks is a form of social engineering, and acknowledging this fact raises many new, difficult questions (section 4.3). - Social media companies and the U.S government must work together to devise appropriate responses to extremism on social media. Although discussions of this issue often frame government intervention as an infringement on free speech, in reality, social media companies currently regulate speech on their platforms without oversight or disclosures of how suspensions are applied (section 4.4). Approaches to the problem of extremist use of social media are most likely to succeed when they are mainstreamed into wider dialogues among the wide range of community, private, and public stakeholders.

Details: Washington, DC: Brookings Institute, Center for Middle East Policy, 2015. 68p.

Source: Internet Resource: Analysis Paper No. 20: Accessed November 27, 2015 at: http://www.brookings.edu/~/media/research/files/papers/2015/03/isis-twitter-census-berger-morgan/isis_twitter_census_berger_morgan.pdf

Year: 2015

Country: International

URL: http://www.brookings.edu/~/media/research/files/papers/2015/03/isis-twitter-census-berger-morgan/isis_twitter_census_berger_morgan.pdf

Shelf Number: 137342

Keywords:
Extremism
Extremist Groups
Islamic State (ISIS)
Radical Groups
Radicalization
Social Media
Terrorism
Terrorists