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Date: November 22, 2024 Fri

Time: 11:59 am

Results for noise complaints

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Author: New York State. Office of the State Comptroller

Title: Noise in New York City Neighborhoods: Assessing Risk in Urban Noise Management

Summary: Every day, New York City's eight million residents face a mix of urban noise-street traffic, construction, emergency vehicles, buses, subways and air traffic are just a few examples-which, at best, poses an annoyance and, at worst, impacts quality of life. Leading authorities such as the World Health Organization and the Environmental Protection Agency have documented the harmful effects of noise exposure on health and well-being. Despite an overhaul of New York City's Noise Code-which took effect in 2007, and established more stringent regulations for construction sites, nightclubs, and other sources of noise disturbances-noise complaints made to the City's 311 Customer Service Center (311) are on the rise. In 2010, New Yorkers made 200,018 complaints about noise. In 2015, that number had risen to 384,118. In total, during those six years, New York City residents made 1.6 million noise complaints via 311, in expectation that their government would help address a problem that significantly impacts their quality of life. In February 2016, the Office of the New York State Comptroller (OSC) launched a public opinion survey to solicit information on noise in New York City neighborhoods to gain insight on the issue at the grassroots level and to serve as a risk assessment tool to inform our audit process. To disseminate the survey to New York City residents, OSC conducted outreach to New York City's 59 Community Districts - through emails, letters, phone calls, and presentations at public meetings-and to community media. The online Noise Survey, available in English as well as Spanish, Chinese, and Russian, drew responses from more than 4,000 people. The survey results in this report are a simple summary of the raw data and are not generalizable as presented here, but they do reflect the depth of concern and the range of issues associated with urban noise in New York City. To develop the survey questionnaire, we analyzed trends in six years of 311 noise complaint data, and interviewed New York City agency officials regarding noise management. We also reviewed available New York City agency data, regulations and statutes on noise management. We looked at other questionnaires and results of noise surveys conducted by other entities, and reviewed studies conducted by academic and policy researchers seeking to identify the effects of noise as well as potential mitigating solutions. See Appendix A for a discussion of the methods used in this report.

Details: Albany: Office of the New York State Comptroller, 2018. 48p.

Source: Internet Resource: Accessed June 5, 2018 at: https://www.osc.state.ny.us/reports/health/noise-in-nyc.pdf

Year: 2018

Country: United States

URL: https://www.osc.state.ny.us/reports/health/noise-in-nyc.pdf

Shelf Number: 150477

Keywords:
Neighborhoods
Noise Complaints
Noise Management
Nuisance Behaviors and Disorders